TOS
Personal Note: We strive to have very kind and understanding customer service. If you work with us we are amazing and almost always find a way that both parties are happy. Please remember this if you do have a problem and let us know as soon as possible.
1. By accessing this web site, you are agreeing to be bound by these web site Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this web site are protected by applicable copyright and trade mark law.
2. You are responsible for use essential oils and recognize that all content on www.essentialoils.net is for educational use only and is not meant to treat, diagnose, or proscribe. All natural supplements should be used under supervised care of a licenced physician.
3. All packages are sent with Delivery confirmation through USPS.com, or with a tracking # through UPS.com. You are responsible for the packages security once it has been delivered. You agree that with proof of delivery you have your product and we are not liable for lost or stolen orders at this point. If you are concerned with the options above please call in your order and we can arrange for your package to require a signature, and/or add insurance to the package at the cost of the customer (starts around $2.00). If you chose not to have these extra precautions added you agree not harass, hold liable or try to recover any money from "lost" or stolen packages from your mail box or residence.
a. You also agree to cooperate with us, if there is any need to trace a package or to start a claim with the insurance company. Including writing a letter stating that a package was lost damaged or stolen.
4. You are responsible for any extra taxes or duty fees when shipping packages out side of the United States. As of right now we have found the USPS the least expensive way to go as they do not have extra brokerage fees like UPS.com
5. We offer a 100% guarantee that allows you return your product with in 30 days for a full refund if unopened. Once the product is opened we may still refund any unused portion of the oil (There is a limmit of four 5ml or two 15ml bottles on opened oils). Any attempts to dilute or refill the bottle in any way is a violation of this offer and we will not accept any returns.
a. You must for email or call us before sending back any product to receive RMA # or permission.
5. Governing Law Any claim relating to www.essentialoils.net web site shall be governed by the laws of the State of Utah without regard to its conflict of law provisions.